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LOOKBOOK FOR EMOTION-CENTERED DESIGN


What is it?

This lookbook offers a glance at the tools and methods used throughout an Emotion-Centered Design (ECD) practice. The contents vary from tools and methods for materializing emotions to illustrating emotional journeys.


Who is it for?

This lookbook is for anyone who wants to get to know emotion-centered tools and approaches.


What can it do?

The ECD tools come in various formats including frameworks, artifacts and activities. They’re divided into seven categories based on their purpose:

  1. To uncover: creating a space for people to unearth their tacit knowledge and beliefs
  2. To materialize: providing a framework for people to externalize and make tangible how they feel
  3. To synthesize: translating research findings into emotional insights
  4. To illustrate: visualizing emotional insights
  5. To relate: supporting people to open up and engage with the space and others
  6. To measure: evaluating and measuring qualitative outcomes
  7. To maintain: sustaining newly introduced services, established interventions and organizational structures








Diatta, M. & Tong, L. (2018). Lookbook for emotion-centered design. Medium. Retrieved from https://medium.com/emotion-centered-design (accessed 07 November 2021).