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ISSUES AND CHALLENGES FOR TEACHING SUCCESSFUL ONLINE COURSES IN HIGHER EDUCATION: A LITERATURE REVIEW



What is it?

Online education changes all components of teaching and learning in higher education. Many empirical studies have been conducted to examine issues in delivering online courses; however, few have synthesized prior studies and provided an overview on issues in online courses. A review of literature using Cooper’s framework was conducted to identify such issues.


Who is it for?

All those involved in online education.


What can it do?

The literature review undertaken identified three major categories of findings: issues related to online learners, instructors, and content development. Learners’ issues included learners’ expectations, readiness, identity, and participation in online courses. Instructors’ issues included changing faculty roles, transitioning from face-to-face to online, time management, and teaching styles. Content issues included the role of instructors in content development, integration of multimedia in content, role of instructional strategies in content development, and considerations for content development.

The authors recommend that to address these challenges in online education, higher education institutions need to provide professional development for instructors, trainings for learners, and technical support for content development.








Kebritchi, M., Lipschuetz, A. & Santiague, L. (2017). Issues and challenges for teaching successful online courses in higher education: A literature review. Journal of Educational Technology Systems, 46(1), 4–29. Retrieved from https://doi.org/10.1177/0047239516661713