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LOOKBOOK FOR EMOTION-CENTERED DESIGN


What is it?

This lookbook offers a glance at the tools and methods used throughout an Emotion-Centered Design (ECD) practice. The contents vary from tools and methods for materializing emotions to illustrating emotional journeys.

Who is it for?

This lookbook is for anyone who wants to get to know emotion-centered tools and approaches.

What can it do?

The ECD tools in this publication come in various formats including frameworks, artifacts and activities. They’re divided into seven categories based on their purpose:
  1. To uncover: creating a space for people to unearth their tacit knowledge and beliefs
  2. To materialize: providing a framework for people to externalize and make tangible how they feel
  3. To synthesize: translating research findings into emotional insights
  4. To illustrate: visualizing emotional insights
  5. To relate: supporting people to open up and engage with the space and others
  6. To measure: evaluating and measuring qualitative outcomes
  7. To maintain: sustaining newly introduced services, established interventions and organizational structures


Is it University Approved?

This website and its contents are NOT approved by the University of Calgary.





Diatta, M., Tong, L. (2018). Lookbook for emotion-centered design. MediumRetrieved from
        https://medium.com/emotion-centered-design (accessed 25 March 2021).